Frequently Asked Questions

Below are some of our frequently asked questions.  If you have any other questions or concerns, please feel free to contact us via the web, or come and visit us at a location near you.

1.	I paid my bill in your office and recieved a cancellation notice?
2.	Why did my insurance rates go up?
3.	How can I make a payment?
4.	Is my payment accepted immediately?
5.	Can I make changes to my policy online?

	I paid my bill in your office and recieved a cancellation notice? If you paid your bill in our office and received a cancellation notice please check the date of the notice. You probably got cross mailed. Back to Top
	Why did my insurance rates go up? Usually when insurance rates increase, it is due to either the companies having rate increases or something showed up on your driving record. Rates can increase if you moved to a different location or if you made changes to your policies. Back to Top
	How can I make a payment? Online-At our website page under main menu click on Make a Payemnt. I understand that any payments made via this website do not constitute a binding agreement or change to my policy or coverages. Payments to policies are not effective or binding until I, or any party involved, receive official notice from either my insurance agent, or insurance company. Phone-Call us to make a payment by phone.(760) 243-2828 Back to Top
	Is my payment accepted immediately? If you make a payment online through our website, your payment won't be binding until and Insurance Agent contacts you. Back to Top
	Can I make changes to my policy online? Yes, our easy to use online customer service site lets you make changes to your policy any time. Any submissions or payments made via this website do not constitute a binding agreement to your policy or coverages. Changes and payments to policies are not effective or binding until you, or any party involved, receive official notice from either your insurance agent, or your insurance company. Back to Top